Complaint about the $10 plan

Beginners
1

I paid $10 for the plan. It was charged to my Visa card twice. But I don’t have access to the plan I requested.

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2

Contacting customer support is your next step. Explain the issue about being charged twice and not having access. They should be able to resolve it or issue a refund for the extra charge.

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3

Thank you for your reply. However, the platform doesn’t provide contact information for customer support, leaving people confused. Could you help me report this in a way that can resolve the situation?

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4

Payment related: [email protected]
General: [email protected]
Other: many…